Privacy policy

Yett-Dee Study Abroad is an international education consultancy. The head office is in Poland. There is a Nigeria hub in Lagos and a Kenya hub in Nairobi.

In this policy, “we” refers to Yett-Dee Study Abroad. For questions about your personal information, contact info@yettdeestudyabroad.com.

A consultation request requires your name, email address and phone number. Study preferences and an additional message are optional. A general enquiry form also requires a subject and message.

When a request is submitted through our website, we include your consent and the website page it came from, and assign a reference after the enquiry has been accepted for email delivery or saved privately. Where private enquiry storage is connected, we may also record campaign labels that brought you to the request, to understand which enquiries lead to consultations.

If you choose the WhatsApp route, your request opens as a message for you to send. The website does not confirm that this message has reached our team. Your use of WhatsApp is also subject to that service’s privacy terms.

If you are under 18, a parent or guardian should send the enquiry with you or be included in the conversation.

We use your details to respond to your enquiry, discuss suitable destinations and courses, explain service fees before you proceed, and prepare for your consultation if you request one.

We check contact formats and email-domain delivery records to help catch mistakes, and limit repeated requests to reduce spam. These checks do not verify ownership of an email address or phone number.

We do not sell student lists. We do not use an enquiry for advertising from other companies.

Only the people handling your enquiry can read it. It is not published on the website.

If you ask us to contact a university about your application, we share only the information needed for that application, after explaining the next step to you.

When the website uses email delivery, your contact details, study preferences and message are sent through Zoho Mail to info@yettdeestudyabroad.com for our team to follow up. If private enquiry storage is connected, the full enquiry is kept in that record and the email notification contains its reference, region and form type.

We retain your enquiry while we are assisting you and for as long as the information is needed, for example until your intended intake has passed or a visa application stage is complete.

You can ask us to correct or delete your enquiry by email. We will do that unless we still need the record for a legal duty.

We measure page views, consultation openings, form starts, saved requests and clicks to WhatsApp. These first-party measurements contain the website page, the button location, region and selected study categories. They do not include your name, email, phone number, IP address or free-text searches.

These measurements do not use an advertising cookie or a persistent visitor identifier. We respect a browser’s Do Not Track setting. A click to WhatsApp is measured as a handoff, rather than confirmation that a conversation or consultation took place.

The first visit can set a cookie named yd-region so the site opens on the Kenya or Nigeria pages. It lasts about 30 days and only stores ke or ng. It is not an advertising cookie.

You can request access to the information we hold about you, ask for corrections or request deletion. Students in Kenya can rely on the Data Protection Act, 2019. Students in Nigeria can rely on the Nigeria Data Protection Act, 2023. Where our Poland office handles your information, the GDPR also applies.

Write to info@yettdeestudyabroad.com. Tell us the reference number if you have one. If you are not satisfied with the reply, you can complain to the data protection office in your country.